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Auto Dealerships
Original Equipment Manufacturers
Independent Software Vendors
Heavy Truck
Recreation
Friction Points Study 2023
In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.
Explore More Details
End Sales Exhaustion for Your Customers
Front Office
Fix the Lack of Trust That's Hurting Profits
Fixed Operations
Target What's Holding Back Business Growth
Back Office
Guard Against Connection and Security Failure
Infrastructure
Thinking About Your Success
Make more informed decisions by learning from our experience
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Digital Retail
Customer Relationship Management
Finance & Insurance
Dealer Management System
Fixed Operations
IT Solutions
Intelligence
Unified Solution Portal
Dealership Xperience Platform
About Us
For 50 years, CDK Global has been empowering dealers with the tools and technology they need
Join CDK
As a global leader in the field, we're always looking for the best and brigtest to keep us on track
Contacts
Mon-Fri, 7:00 a.m.-10:00 p.m. ET
866.668.5394
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Creating
Connections That Move Automotive Retail
Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential.
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How We Help
How We Help
Thinking About Your Success
[Image: Dealership Desking Tactics to Win Over Modern Buyers.]
Dealership Desking Tactics to Win Over Modern Buyers
Today, the ideal desking process is built around the modern retail experience that includes the work a customer does online,...
3 Min Read
•
Sep 19
•
CDK Global
[Image: EV Confusion Carries On]
EV Confusion Carries On
As automakers continue to churn out electric vehicles (EVs) to compete with Tesla, the share of EVs keeps building. Yet,...
2 Min Read
•
Sep 12
•
CDK Global
[Image: Talking About a Different EV Bubble]
Talking About a Different EV Bubble
The elevation of electric vehicles (EVs) to the top of the automotive food chain has been taking its time. On...
3 Min Read
•
Sep 12
•
Barb Edson
[Image: Plug in Hybrids Remain a Solid Bridge to electric vehicles.]
Plug-In Hybrids Remain a Solid Bridge to EVs
Electric vehicles (EVs) are here and more are coming to get the world to a zero-emission future. But the slow...
3 Min Read
•
Sep 12
•
David Thomas
[Image: Buying a Car Gets Only Slightly Easier in August.]
Buying a Car Gets Only Slightly Easier in August
July saw some of the biggest drops ever in our monthly Ease of Purchase Survey. Buyers were frustrated across the...
3 Min Read
•
Sep 5
•
David Thomas
[Image: Avoid Top Online to In Store Modern Retail Mistakes.]
Avoid Top Online-to-In-Store Modern Retail Mistakes
Are your sales managers and employees fumbling with buyers who prefer to do some of the purchase steps online? Or...
3 Min Read
•
Sep 1
•
CDK Global
[Image: Modern Retail Benefits Dealers and Puts Customers in the Driver’s Seat Faster]
Modern Retail Benefits Dealers and Puts Customers in the Driver's Seat Faster
Buying a vehicle is a big deal. Even the most routine car sale requires a series of steps including research,...
4 Min Read
•
Aug 30
•
CDK Global
[Image: How an Automotive CRM Can Enhance the Customer Experience]
How an Automotive CRM Can Enhance the Customer Experience
The journey to purchase a car is ever evolving, and the spotlight is shining bright on customer experience. Believe it...
3 Min Read
•
Aug 21
•
Jessie Hammonds
[Image: Dealers Aren't Speeding Up Sales]
Dealers Aren’t Speeding Up Sales
For the past year, CDK Global has been surveying car buyers each month to gauge how easy the car buying...
3 Min Read
•
Aug 17
•
David Thomas
[Image: CDK Dealership Xperience: Made for a Fast-Moving World ]
CDK Dealership Xperience: Made for a Fast-Moving World
I was flipping through movies to watch recently and happened upon Ferris Bueller’s Day Off. And as I chuckled remembering...
4 Min Read
•
Aug 11
•
Brian MacDonald
View All Insights
What We Offer
Digital Retail
From online to in store, deliver one seamless, consistent customer experience
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Customer Relationship Management (CRM)
Put your customers at the heart of your business and drive real growth.
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Finance & Insurance (F&I)
Never miss an opportunity to increase profits and customer satisfaction.
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Dealer Management System (DMS)
Streamline your dealership with the most powerful system in the industry.
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Fixed Operations
Make repairs more profitable and the customer experience more positive.
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IT Solutions
Make your IT work for you — not the other way around
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Intelligence
Harness the power of data insights and intelligence to fuel your business.
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Dealership Xperience Platform
Transform how you sell and service cars and operate your business through our open, integrated and customer-focused platform.
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Technology That's Engineered for the Way You Work
For 50 years, CDK Global has had just one purpose: to let dealers offer their customers the very best experience and grow their businesses. Our products are designed to let you focus on just one thing. Your customer.
Learn More About CDK Global
Help Shape What Happens Next
As a global leader in the field, we're looking for the best and brightest to join us as we move automotive retail forward.
Explore Careers
[Image: Office space]
Customer Stories
Traditions Chevrolet • East Bernard, TX
How Traditions Chevrolet Saw a 200% Jump in Productivity and Revenues
READ STORY
200%
Jump in Productivity and Revenues
Circle Automotive Group • Santa Ana, CA
How Circle Automotive Group Used CDK Drive To Manage Through Escalation And Increase Profits
READ STORY
100%
accessibility to critical information
View All Customer Stories
Media Center
CDK GLOBAL FIRST ANNUAL VEHICLE EASE OF PURCHASE SURVEY DATA SHOWS TRANSACTION TIME HASN’T IMPROVED FROM 2022
Dealerships work to increase consumer satisfaction during the car-buying process
September 12, 2023
CDK GLOBAL BRINGS DIGITAL TRANSFORMATION TO AUTOMOTIVE RETAIL WITH NEW CATEGORY OF SOFTWARE: THE CDK DEALERSHIP XPERIENCE
Existing DMS customers granted new Foundations Suite with free implementation upon renewal
August 14, 2023
ARTIFICIAL INTELLIGENCE AT THE DEALERSHIP: CDK GLOBAL RESEARCH FINDS AUTO RETAILERS ARE EMBRACING AI IN DRIVING INDUSTRY FORWARD
CDK research identifies automotive dealership challenges solved by AI adoption and future potential dealer concerns.
July 27, 2023
View All News
Have Questions?
Please don't hesitate to contact us — we're always happy to hear from you.
Contact Us
Corporate
847.397.1700
Support
866.668.5394
Sales
833.620.2129
Hear What's New Before the Rest of the Industry
Sign Me Up!
Who We Serve
Auto Dealerships
Original Equipment Manufacturers
Independent Software Vendors
Heavy Truck
Recreation
How We Help
End Sales Exhaustion for Your Customers
Fix the Lack of Trust That's Hurting Profits
Target What's Holding Back Business Growth
Guard Against Connection and Security Failure
What We Offer
Digital Retail
Customer Relationship Management
Finance & Insurance
Dealer Management System
Fixed Operations
IT Solutions
Dealership Xperience Platform
Intelligence
Fortellis
CVR
AVRS
Who We Are
About Us
Join CDK
Resources
Insights
Training
Media Center
Customer Stories
Support
Login
Contact Us
Privacy Policy
Cookie Statement
CDK Policies
User Agreement
© 2023 CDK Global LLC / CDK Global is a registered trademark of CDK Global LLC.
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